Customer Support Software, Customer Support Management Software Solution, Online CRM Software

eSalesTrack on demand CRM offers you the best solutions for customer support management. With a centralized business database, detailed product and customer info, and highly advanced management tools of eSalesTrack customer support management software, you can provide the highest-level customer support that industry demands.

eSalesTrack offers web based customer support management software that is perfect for small to medium sized businesses. eSalesTrack enables you to track, store and recall everything needed including customer preferences, contact addresses, frequency of visits and buying power of customers in order to provide the right customer service. Moreover, sales force automation (SFA) and marketing management using eSalesTrack online CRM software make your customer support management the easiest task.

Customer Support Management Features

Web based customer support management.
Centralized document database.
Real time customer tracking.
Advanced contact management tools.
Outlook and MS Office support.
Detailed customer info.
Sales force automation and marketing management.
Detailed product catalog.
Lead management and lead routing.
Real time analysis and reporting tools.
Historical customer support performance reporting.
Real time data backup.
Wireless, mobile and offline software editions.
Open source software flexible to meet any industry demand.
Lowest monthly fee per user.
30 days free trial.

eSalesTrack realizes that the customer support management requirements of each company or industry is unique to itself. That’s why we have made eSalesTrack online customer support management software tools extremely customizable so as to satisfy the customer support need of any business.

eSalesTrack is the versatile CRM software solution from Solaran to automate and manage each and every process in an organization. eSalesTrack offers much more than a product management or employee management or customer support management software system. Learn more benefits of eSalesTrack.

eSalesTrack account management software organizes data, warns you about deadlines and inadequate data, and helps developing successful sales strategies and campaigns.

Product management based on CRM will help the organization to better serve the customers. eSalesTrack product marketing management solutions helps in implementing new ideas.

Contact management aims at obtaining a single view of the customer. eSalesTrack contact management include automating every method which a business uses to contact customers.