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Advantages and Disadvantages of Ecommerce

The invention of faster internet connectivity and powerful online tools has resulted in a new commerce arena – Ecommerce. Ecommerce offered many advantages to companies and customers but it also caused many problems.

Advantages of Ecommerce

  • Faster buying/selling procedure, as well as easy to find products.
  • Buying/selling 24/7.
  • More reach to customers, there is no theoretical geographic limitations.
  • Low operational costs and better quality of services.
  • No need of physical company set-ups.
  • Easy to start and manage a business.
  • Customers can easily select products from different providers without moving around physically.

Disadvantages of Ecommerce

  • Any one, good or bad, can easily start a business. And there are many bad sites which eat up customers’ money.
  • There is no guarantee of product quality.
  • Mechanical failures can cause unpredictable effects on the total processes.
  • As there is minimum chance of direct customer to company interactions, customer loyalty is always on a check.
  • There are many hackers who look for opportunities, and thus an ecommerce site, service, payment gateways, all are always prone to attack.

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