If you are a business manager or group leader, the most basic ability you want is to effectively communicate with your employees and group members. As you know, managing any business successfully requires lot of communication with partners, staffs, customers and public. Every one need to be treated differently, so does your employees.

• Today with the invention of digital communication methods, the need of direct communication is minimum, so you must be also good on your writing skills (for mailing purposes) and on phone.
• Good communication comes from self-confidence; never compare you with some highly successful professional businessmen who are especially good on their communication skills. Just remember you are always better than most others (who form about 99% of business community).
• Never speak blindly, or only to speak. Speak with purpose, with goal. Research things and go deeper in subjects so you can better understand what others are saying and can guide/advice/correct them.
• Keep a good posture during communication; good posture enhances your voice, your thinking skills, and your confidence.
• Keep your face expression similar to what you are saying, around 90% of human communication is non-verbal.
• Use good (and simple) language which can penetrate the mind of your employees, and which corresponds to their way of life and education.