eSalesTrack - Improve User Adoption
User adoption is key to a successful CRM implementation.
With eSalesTrack, Soleran is aiming for the highest user adoption rates in the Customer Relationship Management (CRM) industry. If you have tried CRM software in the past but had difficulty achieving buy-in across the organization, Soleran predicts better results with eSalesTrack.
There are three main reasons why Soleran expects to overcome the low user adoption rates that have plagued CRM systems in the past.
- Customer Focus: eSalesTrack takes your focus off the technology and puts it back where it belongs: on the customer. With all the data up-front in a familiar organizer-like interface, easy-to-use data analysis built in, and accessibility from any location from a modern Web-browser, successful rollouts have been achieved with no IT Department involvement whatsoever.
- Training Partners: From Sales Trainer and CRM Specialist Josh Brodbeck, eSalesTrack customers have access to professional coaching on CRM core concepts, best practices, and the mistakes that could hamper end-user adoption. Visit the to request more information.
- Scaled Adoption: To avoid unrealistic project scope, your organization can build your CRM user base gradually from a small group of eSalesTrack pioneers. With each successive participant, the amount of information will grow exponentially, building usefulness and generating enthusiasm.
Customer focus, training, and scalability are three keys to enabling eSalesTrack users to get the most out of the on-demand CRM capabilities of eSalesTrack.