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On Demand CRM Achitecture
   
 

CRM Architecture

eSalesTrack employs a simple but powerful web-based CRM architecture for maximum user benefits.

 
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On Demand CRM Architecture

eSalesTrack on demand CRM software follow the most successful form of CRM architecture for small and medium sized businesses (SMBs), knows as Software as a Service or SaaS. SaaS method of software delivery removes any in-house infrastructure requirements.

The basic components of eSalesTrack CRM architecture are web based and are as follows.

Centralized CRM database:

Which tracks, sorts and update all key enterprise data in real-time. eSalesTrack uses the latest ever database management solutions and SQL tools for this keeping the database functional 24/7. There is no data loss or duplicate data issues. Database is regularly (in near real-time) backed-up to remote locations.

The CRM software:

eSalesTrack on demand CRM software is the connecting link between CRM database and CRM dashboard. eSalesTrack CRM is loaded with a wide range of tools for automating business processes, serving customers, managing contacts, managing enterprise data and generating reports and analyses. eSalesTrack uses top grade data encryption technologies and security tools make all processes secure and easy.

An user dashboard:

Is the most familiar component of our CRM architecture, this is from where you access eSalesTrack CRM tools. The CRM dashboard is completely customizable. You will receive news and alerts, will receive all info required for completing your task successfully, will be able to generate custom reports using custom filters, and much more.

The web-based and hosted nature of the components tremendously enhances the mobility and scalability of eSalesTrack CRM software. eSalesTrack allow users to integrate custom tools and applications to this core architecture to get enhanced results. We also have a wide range of syncs and other integration tools for most CRM architecture integration.

eSalesTrack is an Open-Source CRM software, and is also made up of modules. We currently have more than 30 modules, which can be integrated to the core CRM architecture for doing special tasks. If you want to know about eSalesTrack CRM architecture in detail, feel free to contact us directly.


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